ES: Hello?
MP: Hello, I’d like to (1)_______ to Emilia Shaw, if possible. Can (2)_______ check this is her?
ES: Speaking. Who’s (3)_______?
MP: Hi Emilia, this is Marvin (4)_______, I’m calling on behalf of Quadco (5)_______. I believe you applied for the (6)_______ of administrative assistant with them recently. (7)_______ that right?
ES: Erm, yes, that’s (8)_______.
MP: Are you free to (9)_______ at the moment?
ES: I’m really (10)_______, but I’m on the train at (11)_______ moment. If you don’t mind, could (12)_______ talk another time when it’s a (13)_______ more private?
MP: Yes, of (14)_______. I completely understand. When would be (15)_______ good time to call?
ES: Well, I should (16)_______ home in about half an hour, (17)_______ shall we say in an hour, just (18)_______ be safe?
MP: No problem. I’ll call (19)_______ back then.
ES: Thanks for your (20)_______, I appreciate it. Speak to you (21)_______.
MP: Yes, speak later. Goodbye.
ES: Bye.
CALL 2 OS = OLIVER SPARKS MP=MARVIN PATTONOS: Yep?
MP: Hello, is it (1)_______ to speak to Oliver Sparks?
OS: That’s me. Call (2)_______ Oli though. How can I (3)_______?
MP: My name’s Marvin Patton, and (4)_______ calling on behalf of Quadco Logistics. (5)_______ I just check that you applied (6)_______ a job with them as an (7)_______ assistant last week?
OS: Ah, right. (8)_______, that’s me. Can you hang on (9)_______ moment? I’m just in the office. (10)_______ me step outside.
MP: Sure, no (11)_______.
OS: Hi, I’m outside (12)_______. So, when do you want to (13)_______ the interview?
MP: Erm, no, (14)_______. Perhaps you’ve misunderstood. The purpose of (15)_______ call is for me to ask you (16)_______ few questions and check a few (17)_______, then discuss a potential interview.
OS: What?!
MP: Sorry, Mr Sparks. This is (18)_______ a screening call. I need to (19)_______ a few details with you and (20)_______ look at arranging an interview.
OS: Oh, OK. Can I (21)_______ a question?
MP: Yes, please (22)_______.
OS: What’s the salary? The (23)_______ didn’t say.
MP: Sorry, could you (24)_______ that, it’s very loud there.
OS: I said, ‘What’s the (25)_______?’
MP: Um, I’m not (26)_______ at this stage. As I said, (27)_______ is just a screening call. Listen, perhaps (28)_______ could call you back at a (29)_______ convenient time, when you are somewhere (30)_______?
OS: Uh? Oh yeah, that (31)_______ be a good idea. Let’s do (32)_______ then. Bye.
MP: Goodbye.
CALL 3 ES=EMILIA SHAW MP=MARVIN PATTONES: Good evening. Is (1)_______ Marvin?
MP: Yes, that’s (2)_______. Did you make it home (3)_______?
ES: Yes, I did, (4)_______. And thanks again for being patient (5)_______ me.
MP: No problem at all, Emilia. (6)_______, let me just go over again (7)_______ I’m calling. I work for a (8)_______ company, and I’m calling on behalf (9)_______ Quadco Logistics.
ES: That’s right, I applied (10)_______ the administrative assistant position there last (11)_______. So, how can I help you?
MP: Well, basically, this is (12)_______ to check a few details with (13)_______. Firstly, your full name is Emilia (14)_______ Shaw. Is that right?
ES: That’s correct.
MP: And you currently work for (15)_______ Systems, right?
ES: Yes, that’s (16)_______.
MP: OK, and you’ve worked in (17)_______ current job since 2019, is that (18)_______?
ES: That’s correct. I started in (19)_______ of that year.
MP: I see. And why (20)_______ you applying for the position?
ES: Well, I really (21)_______ my current job, but it’s quite (22)_______ small company and I don’t think (23)_______ are many opportunities for me to (24)_______ professionally, if you see what I (25)_______. So, I’m looking to take on (26)_______ new challenge.
MP: OK, that all (27)_______ fine. So, if it’s OK with (28)_______, I’d like to go ahead and (29)_______ a first interview with the line (30)_______ at Quadco.
ES: Yes, that would be (31)_______, thank you.
MP: How does next Thursday at 11 (32)_______ sound?
ES: Perfect. Can I just (33)_______ the address?
MP: Yes, it’s 23 Downs Lane, (34)_______.
ES: 23 … Downs Lane. Thanks. And (35)_______ there a number I can call (36)_______ case anything happens?
MP: Yes, of (37)_______. The line manager’s name is Charlie (38)_______. His number is 07943 290694.
ES: Let me just repeat that (39)_______ to you: 07943 290394.
MP: No, sorry, it’s 694 at (40)_______ end.
ES: 694. Got it.
MP: OK, I’ll let them (41)_______. In the meantime, do you have (42)_______ questions?
ES: Yes, just one, if that’s (43)_______. Is there anything I should bring (44)_______ the interview?
MP: Well, it would perhaps be (45)_______ to bring a couple of passport photos …
1 . speak
2 . I
3 . this
4 . Patton
5 . Logistics
6 . position
7 . Is
8 . right
9 . talk
10 . sorry
11 . the
12 . we
13 . bit
14 . course
15 . a
16 . be
17 . so
18 . to
19 . you
20 . understanding
21 . later
CALL 21 . possible
2 . me
3 . help
4 . I'm
5 . Can
6 . for
7 . administrative
8 . Yeah
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11 . problem
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14 . sorry
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16 . a
17 . details
18 . just
19 . check
20 . then
21 . ask
22 . do
23 . advert
24 . repeat
25 . salary
26 . sure
27 . this
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29 . more
30 . quieter
31 . might
32 . that
CALL 31 . this
2 . right
3 . OK
4 . thanks
5 . with
6 . So
7 . a
8 . behalf
9 . applied
10 . last
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14 . Evans
15 . Pimlico
16 . your
17 . right
18 . January
19 . are
20 . enjoy
21 . a
22 . there
23 . if
24 . I'm
25 . a
26 . sounds
27 . you
28 . arrange
29 . manager
30 . thank
31 . a.m.
32 . check
33 . Charlington
34 . is
35 . in
36 . line
37 . is
38 . back
39 . the
40 . know
41 . any
42 . OK
43 . to
44 . useful
ES: Hello?
MP: Hello, I’d like to speak to Emilia Shaw, if possible. Can I check this is her?
ES: Speaking. Who’s this?
MP: Hi Emilia, this is Marvin Patton, I’m calling on behalf of Quadco Logistics. I believe you applied for the position of administrative assistant with them recently. Is that right?
ES: Erm, yes, that’s right.
MP: Are you free to talk at the moment?
ES: I’m really sorry, but I’m on the train at the moment. If you don’t mind, could we talk another time when it’s a bit more private?
MP: Yes, of course. I completely understand. When would be a good time to call?
ES: Well, I should be home in about half an hour, so shall we say in an hour, just to be safe?
MP: No problem. I’ll call you back then.
ES: Thanks for your understanding, I appreciate it. Speak to you later.
MP: Yes, speak later. Goodbye.
ES: Bye.
CALL 2 OS = OLIVER SPARKS MP=MARVIN PATTONOS: Yep?
MP: Hello, is it possible to speak to Oliver Sparks?
OS: That’s me. Call me Oli though. How can I help?
MP: My name’s Marvin Patton, and I’m calling on behalf of Quadco Logistics. Can I just check that you applied for a job with them as an administrative assistant last week?
OS: Ah, right. Yeah, that’s me. Can you hang on a moment? I’m just in the office. Let me step outside.
MP: Sure, no problem.
OS: Hi, I’m outside now. So, when do you want to do the interview?
MP: Erm, no, sorry. Perhaps you’ve misunderstood. The purpose of this call is for me to ask you a few questions and check a few details, then discuss a potential interview.
OS: What?!
MP: Sorry, Mr Sparks. This is just a screening call. I need to check a few details with you and then look at arranging an interview.
OS: Oh, OK. Can I ask a question?
MP: Yes, please do.
OS: What’s the salary? The advert didn’t say.
MP: Sorry, could you repeat that, it’s very loud there.
OS: I said, ‘What’s the salary?’
MP: Um, I’m not sure at this stage. As I said, this is just a screening call. Listen, perhaps I could call you back at a more convenient time, when you are somewhere quieter?
OS: Uh? Oh yeah, that might be a good idea. Let’s do that then. Bye.
MP: Goodbye.
CALL 3 ES=EMILIA SHAW MP=MARVIN PATTONES: Good evening. Is this Marvin?
MP: Yes, that’s right. Did you make it home OK?
ES: Yes, I did, thanks. And thanks again for being patient with me.
MP: No problem at all, Emilia. So, let me just go over again why I’m calling. I work for a recruitment company, and I’m calling on behalf of Quadco Logistics.
ES: That’s right, I applied for the administrative assistant position there last week. So, how can I help you?
MP: Well, basically, this is just to check a few details with you. Firstly, your full name is Emilia Evans Shaw. Is that right?
ES: That’s correct.
MP: And you currently work for Pimlico Systems, right?
ES: Yes, that’s right.
MP: OK, and you’ve worked in your current job since 2019, is that right?
ES: That’s correct. I started in January of that year.
MP: I see. And why are you applying for the position?
ES: Well, I really enjoy my current job, but it’s quite a small company and I don’t think there are many opportunities for me to grow professionally, if you see what I mean. So, I’m looking to take on a new challenge.
MP: OK, that all sounds fine. So, if it’s OK with you, I’d like to go ahead and arrange a first interview with the line manager at Quadco.
ES: Yes, that would be great, thank you.
MP: How does next Thursday at 11 a.m. sound?
ES: Perfect. Can I just check the address?
MP: Yes, it’s 23 Downs Lane, Charlington.
ES: 23 … Downs Lane. Thanks. And is there a number I can call in case anything happens?
MP: Yes, of course. The line manager’s name is Charlie Briggs. His number is 07943 290694.
ES: Let me just repeat that back to you: 07943 290394.
MP: No, sorry, it’s 694 at the end.
ES: 694. Got it.
MP: OK, I’ll let them know. In the meantime, do you have any questions?
ES: Yes, just one, if that’s OK. Is there anything I should bring to the interview?
MP: Well, it would perhaps be useful to bring a couple of passport photos …
Type: Noun
Meaning: A person who provides support with administrative tasks in an organization. Trợ lý hành chínhExample: She applied for the administrative assistant position at Quadco Logistics.
Synonyms: Office assistant, secretary
2. SCREENING CALL /ˈskriːnɪŋ kɔːl/Type: Noun
Meaning: A preliminary phone call to assess a candidate's suitability for a job. Cuộc gọi sơ tuyểnExample: The recruiter made a screening call to check the applicant’s details.
Synonyms: Preliminary call, pre-interview call
3. RECRUITMENT COMPANY /rɪˈkruːtmənt ˈkʌmpəni/Type: Noun
Meaning: A company specializing in finding and hiring candidates for jobs. Công ty tuyển dụngExample: Marvin works for a recruitment company that partners with Quadco Logistics.
Synonyms: Staffing agency, employment agency
4. LINE MANAGER /laɪn ˈmænɪdʒər/Type: Noun
Meaning: The person directly responsible for overseeing an employee's work. Quản lý trực tiếpExample: The line manager will conduct the interview next Thursday.
Synonyms: Direct manager, supervisor
5. ON BEHALF OF /ɒn bɪˈhɑːf əv/Type: Phrase
Meaning: Representing or acting for someone else. Thay mặt choExample: Marvin is calling on behalf of Quadco Logistics.
Synonyms: Representing, in the name of
6. ARRANGE AN INTERVIEW /əˈreɪndʒ æn ˈɪntəvjuː/Type: Verb phrase
Meaning: To organize and set up a meeting for a job interview. Sắp xếp một cuộc phỏng vấnExample: The recruiter is arranging an interview for next Thursday.
Synonyms: Schedule an interview, plan an interview
7. BRING TO THE INTERVIEW /brɪŋ tə ðə ˈɪntəvjuː/Type: Verb phrase
Meaning: To carry or prepare necessary items for a job interview. Mang theo đến buổi phỏng vấnExample: Don’t forget to bring a couple of passport photos to the interview.
Synonyms: Prepare for the interview, take with you
8. GROW PROFESSIONALLY /ɡrəʊ prəˈfɛʃənəli/Type: Phrase
Meaning: To develop and advance in your career. : Phát triển sự nghiệp.Example: "I don’t think there are many opportunities for me to grow professionally."
Synonyms: Career development, professional advancement.
9. TAKE ON A NEW CHALLENGE /teɪk ɒn ə njuː ˈʧælɪnʤ/Type: Phrase
Meaning: To start a difficult but rewarding task or opportunity. : Đón nhận một thử thách mới.Example: "I’m looking to take on a new challenge."
Synonyms: Embrace a challenge, accept a new task.
10. IN CASE ANYTHING HAPPENS /ɪn keɪs ˈɛnɪθɪŋ ˈhæpənz/Type: Phrase
Meaning: As a precaution for unexpected events. : Phòng trường hợp có chuyện gì xảy ra.Example: "Is there a number I can call in case anything happens?"
Synonyms: For emergencies, as a backup.
11. REPEAT BACK /rɪˈpiːt bæk/Type: Verb
Meaning: To say information again to confirm accuracy. : Nhắc lại để xác nhận.Example: "Let me just repeat that back to you: 07943 290394."
Synonyms: Verify, confirm.
