IELTS Listening Test - Section 1 - Episode 02 - Track 05
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Fill in the Blanks Exercise
This is the Clear Point telephone company customer service office. My name is Miss Jones. How
?
Yes, I’m moving and I’d like to arrange to have
installed.
Of course, let me get some information from you first. May I
?
It’s Kramer, Harold Kramer.
And would you
for me, please?
Ok, K-R-A-M-E-R.
…E-R, got it. Ok, could I have the address where you’d like to have the telephone
?
That would be number 58 Fulton Avenue, apartment 12.
Is that a
?
A residence. It’s my new
.
Then the type of phone service you want is residential,
?
Yes yes, it’s for my home.
Alright fine, now let me get your
. Who is your current employer?
I work at the Wrightsville Medical Group.
Then your
?
No, I work for the doctors. I’m the
.
Now listen and answer questions five to ten.
Okay and could I have your
?
It’s 637 555 9014.
9014… great. Just one more thing. I need to know
at your current job.
I’ve been working there for quite a while now let me see eight, no, nine.
nine years.
Okay good, you’ve been there long enough so I don’t need to ask about any other
. Now, in addition to our basic phone service we have several
.
Could you
?
Most customers opt for
. It really saves you money if you make a lot of long-distance calls.
That sounds like
.
Then I’ll put you down for long distance service. Another popular service is
. Voicemail takes all your messages electronically and all it takes is one simple
.
Voicemail… no, I
. I have an answering machine to take my messages. It’s old but it still works fine.
We also provide
if you’re interested in that.
I am, please put me down for Internet
phone service.
Right, okay. I think we’re almost finished. I just need to
for the technician to go to your apartment and do the installation. Let me see… what about next Tuesday, would that
?
No, not Tuesday. I’ll be at the conference all day. Wednesday
.
I’m afraid I won’t have any technicians in your area on Wednesday. I could
on Friday.
That would be fine.
What time of day
?
Morning would be best.
Alright then, it’s on the schedule. Do you have
?
No, I don’t think so.
Thank you for calling the Clear Point.
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